Presentations

 

I have presented talks at the STC Summit, tcworld, WritersUA, IEEE ProComm, CIDM (Content Management Strategies/DITA North America), Council for Programs in Technical and Scientific Communication (CPTSC), and LavaCon on many topics, including GitHub, presentation skills, responsive design, embedded help, tools and technologies, user assistance design, single sourcing, wikis, social media, agile, and convergence technical communication. If you would like me to speak at your event, please contact me.

 

Upcoming Presentations: 

Three Steps to Successful SME Interviews

STC Central NY Chapter  (Virtual)

July 20, 2021

Past Presentations: 

Minimalism at 30 (with Dr. John Carroll)

Three Steps to Successful SME Interviews

STC Summit,  (Virtual)

June 5-9, 2021

Minimalism at 30 (with Dr. John Carroll)

tcworld conference, Stuttgart, Germany (Virtual)

November 4, 2020

Will Artificial Intelligence Change Tech Comm?

The Art of the Interview
Your Future Career with Tools and Technology: Tools and Technology Panel Discussion (Panelist)

STC Technical Communication Summit, (Virtual)

May 15-18, 2020

25 Tips for Successful Presentations

Efficiently Interviewing SMEs

Improving the Findability of User Assistance with AI (in the World Usability Day "Arena")

tcworld conference, Stuttgart, Germany

November 12-14, 2019

 

Will Artificial Intelligence Change Tech Comm? 

STC Conduit, Philadelphia, PA

April 6, 2019

Will Artificial Intelligence Change Tech Comm? 

and

Tutorial: Collaborating and Contributing in GitHub  for Technical Communicators

tcworld conference, Stuttgart, Germany

November 13-15, 2018

Will Artificial Intelligence Change Tech Comm? 

and

Panel: Women in Tech Comm (panelist)

STC Technical Communication Summit

May 20-23, 2018

 

Workshop: Presentation Skills Training Camp

Tutorial: Collaborating and Contributing in GitHub  for Technical Communicators

Panel: Technical Communication ... What's Now, What's New, What's Next? (co-moderator)

tcworld conference, Stuttgart, Germany

October 24-26, 2017

Presentation Skills Mini-Bootcamp

Society for Technical Communication Live Web Seminar

May 24, 2017

 

Workshop: Collaborating and Contributing in GitHub  for Technical Communicators

Society for Technical Communication TechComm Summit, Washington, DC

May 7-10, 2017

More information

GitHub Workflows for Technical Communicators

STC Conduit, Philadelphia, PA

April 1, 2017

More information
 

Also:
STC North Texas Lone Star Chapter webinar
June 27, 2017

Society for Technical Communication Live Web Seminar

January 11, 2017

Workshop: Presentation Skills Training Camp

Talk: Collaboration Tools for Technical Communicators

tcworld conference, Stuttgart, Germany

November 8-10, 2016

More information 

 

Collaborating in GitHub

IEEE ProComm 2016, Austin, TX

October 2-5, 2016

More information

Workshop: GitHub Documentation Workflows

TC Summer Camp, Fairfax,VA

July 30, 2016

More information

Collaborating in GitHub

Society for Technical Communication TechComm Summit, Anaheim, CA

May 15-18, 2016

More information

 

Also:

STC Rocky Mountain Chapter meeting, Denver, CO

April 20, 2016

 

​Collaborating in GitHub and Interviewing SMEs: Preparing, Conducting, and Polishing

tcworld conference, Stuttgart, Germany

November 10-12, 2015

More information 

 

Collaborating in GitHub and Interviewing SMEs

WritersUA Central, Chicago, IL

October 20-21, 2015

More information

 

Developing and Delivering Sample Projects as User Assistance

Society for Technical Communication TechComm Summit

June 21-24, 2015

Columbus, Ohio

More information 

 

Flexible Content: an Introduction to Responsive Design (slides)

Developing and Delivering Sample Projects as User Assistance (slides)

All About Outputs – Tips, Tricks, and Context (panelist w/Tony Self, Scott Prentice, and Alan Houser)

tcworld conference, Stuttgart, Germany

November 11-13, 2014

 

Information Everywhere: Flexible Content with Responsive Design

STC Mid-Atlantic Conference, Philadelphia, PA, March 22, 2014

STC Washington, DC - Baltimore Chapter, April 7, 2014

STC New York Metro Chapter, April 29, 2014

STC Technical Communication Summit, Phoenix, AZ, May 19, 2014

Slides

 

Multi-Screen Support with Responsive Design

WritersUA West, Palm Springs, CA, March 5, 2014

 

Building Relationships with Industry and Non-Profits

(Panelist w/Hillary Hart, Alan Houser, and Liz Pohland)

Council for Programs in Technical and Scientific Communication (CPTSC), Cincinnati, OH, Oct. 10-12, 2013

 

Best Practices for Single-Sourcing Help on Mobile Devices

WritersUA East, Newport, RI, Oct. 27-29, 2013

 

Information Everywhere: Flexible Content with Responsive Design

Tips, Tricks, and Advice for Developing Content (Moderator/Panelist w/Leah Guren, Tony Self, and Alan Houser)

tcworld conference, Wiesbaden, Germany, Nov 6-8, 2013

 

User Assistance, Tech Comm, and Learning (Moderator/Panelist w/Saul Carliner, Kevin Siegel, and Matt Sullivan)

Society for Technical Communication TechComm Summit, Atlanta, GA, May 5-8, 2013

 

Practical Tips for Single-Sourcing to Mobile and EPUB

Beyond the Aphorisms: All Leadership is Not Created Equal

STC Rochester Spectrum Conference, March 22, 2013

 

Practical Tips for Single-Sourcing to Mobile and EPUB

STC Mid-Atlantic Conference, March 8, 2013

 

Adding Useful Interactivity to Online Help

Best Practices for Mobile Outputs

Developing and Delivering Robust Sample Projects as User Assistance

The Strategic Technical Communicator (panel with Sarah O'Keefe, moderator; Tony Self, and Marijana Prusina)

tcworld conference, Wiesbaden, Germany, October 23-25, 2012

 

Five+ Ways to Add Interactivity to Online Help

Society for Technical Communication TechComm Summit, Chicago, IL, May 20-23, 2012

 

Ask the Experts panel with Sarah O'Keefe and Tony Self

Scriptorium webcast April 17, 2012

 

Structuring a Help Project

Working with Subject Matter Experts

Peer Showcase "Developing and Delivering Robust Sample Projects as User Assistance"

WritersUA, Memphis, TN, March 11-14, 2012

 

Five+ Ways to Add Interactivity to Online Help

STC Mid-Atlantic Conference, Philadelphia, PA, March 9, 2012

STC Washington DC-Metro Baltimore Chapter Awards Banquet, Washington, DC, March 21, 2012

 

Content Management with Microsoft SharePoint 2010

STC Live Web Seminar, February 22, 2012

 

Double Trouble: Adding Developer Docs to Your Deliverables (with Mary Connor)

LavaCon, Austin, TX, November 15, 2011

 

How Microsoft SharePoint Gives You a Realistic Approach to Content Management

Have a Question about Technical Communication? Ask the Experts (Moderator and Panelist; Panelists: Mark Clifford, Sarah O'Keefe and Scott Prentice)

tcworld conference, Wiesbaden, Germany, October 18-20, 2011

 

Have a Tech Comm Question? Ask the Experts! (Moderator and Panelist;Panelists: Alan Houser, John Hedtke, Joe Welinske)

Practical Embedded Help (Project Showcase)

Software Craftsmanship: What Can We Learn from It? (Lightning Talk)

STC Technical Communications Summit, May 15-18, 2011, Sacramento, CA

 

Agile Changes Everything: How we changed our process, tools, and team to automate for Agile (with Mary Connor)

Content Management Strategies/DITA North America (CIDM), April 5, 2011, Baltimore, MD

 

A Realistic Approach to Content Management with Microsoft SharePoint

STC Washington, DC Chapter meeting, April 7, 2011, Washington, DC

STC Rochester Spectrum Conference, April 1, 2011, Rochester, NY

STC Mid-Atlantic Technical Communication Conference, March 26, 2011, Philadelphia, PA

STC Lone Star Chapter Meeting, March 17, 2011, Dallas, TX

STC Houston Chapter Meeting, February 9, 2011, Houston, TX

 

Creating API/SDK Reference Documentation with Doc-To-Help and Microsoft Sandcastle

WritersUA Conference, March 16, 2011, Long Beach, CA

 

Improving Software Usability with Embedded User Assistance

Getting Your Software Documentation Project Off the Ground Running

Using SharePoint as a Content Management System

Practical Conference on Technical Communication (PCOC) October 7-9, 2010, Nashville, TN

 

A Short History and the Future of Embedded User Assistance (with Tony Self)

Google Wave for Technical Communicators (workshop)

Agile and Technical Communication

Welcome to the Future of Help: the Microsoft Help Viewer!

tcworld conference, November 3-5, 2010, Wiesbaden, Germany

 

User Assistance Trends Panel: Key Future Directions (Closing keynote panel with Rhonda Bracey, Leah Guren, Theresa Goetz)

"Speed Sketching" A Software Documentation Project

WritersUA Conference March 2010, Seattle, Washington

 

Getting Your Documentation Project Off the Ground Running

Designing for Collaboration: Managing Projects with a Wiki (with Stewart Mader, author of Wikipatterns)

STC's 57th Annual Conference, May 2010, Dallas, TX

 

Improving Software Usability with Embedded User Assistance

Logically Integrating Web 2.0 into Your User Assistance

tcworld Conference 2009, Wiesbaden, Germany, November 4, 2009 (Also published in conference proceedings)

 

Designing and Implementing Embedded, Dynamic User Assistance

LavaCon Conference, New Orleans, Louisiana, October 27, 2009

 

Designing and Implementing Embedded Help

Society for Technical Communication Live Web Seminar, July 15, 2009

 

Embedding Dynamically Updated Help into the User Interface Using a Dedicated Help Pane and Custom Control

WritersUA Conference, Seattle, Washington, April 1, 2009

 

All-Around User Assistance: Delivering Information Layers

Using Journalistic Principles to Improve User Assistance

DocTrain West 2009, Palm Springs, CA, March, 2009

 

Analyzing User Assistance Deliverables: Developing Your Optimum Documentation Library (Workshop)

Using Journalistic Principles to Improve User Assistance

tcworld Conference 2008, Wiesbaden, Germany, November 5, 2008 (Also published in conference proceedings)

 

All-Around User Assistance: Delivering Layers of Information Efficiently

DocTrain East, Burlington, Massachusetts, October 30, 2008

 

Analyzing Your Deliverables: Developing the Optimal Documentation Library (Workshop)

DocTrain Life Sciences, Indianapolis, IN, June 26, 2008

 

Documentation Planning and Library Design in a Web 2.0 World

DocTrain West, Vancouver, Canada, May 7, 2008

 

Wikis: Fast and Furious Knowledge Management

LavaCon, New Orleans, LA, October 29, 2007

 

Cool Tools for Tech Writers for $100 or Less

STC 54th Annual Conference, Minneapolis, MN, May 13-16, 2007 (also presented at more than 10 STC chapter/SIG meetings in 2007-2008; an STC webinar in July 2008)

 

Lessons in Learning: Progressions of the Instructional Design and Learning Community

STC 54th Annual Conference, Minneapolis, MN, May 13-16, 2007

 

Wikis and Knowledge Management

WritersUA 15th Annual Conference, Long Beach, CA, March 27, 2007 (also presented at four STC chapter meetings in 2007-2008; an STC webinar in August 2008)

 

Wikis for Knowledge Management

Pittsburgh Regional Knowledge Management Consortium Meeting, September 20, 2006

 

Communicating with Your Membership

STC 53rd Annual Conference Leadership Day, Las Vegas, Nevada, May 7, 2006

 

Practical Tips for Single-Sourcing

WritersUA 14th Annual Conference, Palm Springs, CA, April 12, 2006

 

Planning, Executing, and Surviving an STC Regional Conference

Society for Technical Communication 52nd Annual Conference Leadership Day, Seattle, Washington, May 8, 2005

 

Developing a One-Stop "Answer Station" Website

WritersUA 13th Annual Conference, Las Vegas, NV, March 22, 2005

 

Constructing a One-Stop "Answer Station" for Software Users

Society for Technical Communication 51st Annual Conference, Baltimore, MD, May 10, 2004 (Paper published in the Conference Proceedings)

 

Dynamic Help in Microsoft Visual Studio.NET - Its functionality and the XML under the hood

STC 50th Annual Conference "Bleeding Edge", Dallas, Texas, May 20, 2003