
Upcoming talks:
Content Management with Microsoft SharePoint 2010
STC Live Web Seminar, February 22, 2012
http://www.stc.org/education/online-education/live-seminars/item/content-management-with-microsoft-sharepoint-2010?category_id=53
"Structuring a Help Project" and "Working with Subject Matter Experts"
WritersUA, Memphis, TN, March 11-14, 2012
http://www.writersua.com/conference/
"Ask the Experts" panel with Sarah O'Keefe and Tony Self
Scriptorium webcast April 17, 2012
http://www.scriptorium.com/events/?event_id=79
Five+ Ways to Add Interactivity to Online Help
Society for Technical Communication TechComm Summit, Chicago, IL, May 20-23, 2012
http://summit.stc.org/
Earlier talks:
LavaCon, Austin, TX, November 15, 2011 (http://lavacon.org/)
"Double Trouble: Adding Developer Docs to Your Deliverables" (with Mary Connor)
tcworld conference, Wiesbaden, Germany, October 18-20, 2011 (http://www.tekom.de/)
"How Microsoft SharePoint Gives You a Realistic Approach to Content Management"
"Have a Question about Technical Communication? Ask the Experts" (Moderator and Panelist; Panelists: Mark Clifford, Sarah O'Keefe and Scott Prentice)
"Have a Tech Comm Question? Ask the Experts!"
(Moderator and Panelist;Panelists: Alan Houser, John Hedtke, Joe Welinske)
"Practical Embedded Help" (Project Showcase)
"Software Craftsmanship: What Can We Learn from It?" (Lightning Talk)
STC Technical Communications Summit, May 15-18, 2011, Sacramento, CA
"Agile Changes Everything: How we changed our process, tools, and team to automate for Agile" (with Mary Connor)
Content Management Strategies/DITA North America (CIDM), April 5, 2011, Baltimore, MD
"A Realistic Approach to Content Management with Microsoft SharePoint"
STC Washington, DC Chapter meeting, April 7, 2011, Washington, DC
2011 Spectrum Conference, April 1, 2011, Rochester, NY
2011 Mid-Atlantic Technical Communication Conference, March 26, 2011, Philadelphia, PA
STC Lone Star Chapter Meeting, March 17, 2011, Dallas, TX
STC Houston Chapter Meeting, February 9, 2011, Houston, TX
"Creating API/SDK Reference Documentation with Doc-To-Help and Microsoft Sandcastle"
WritersUA Conference, March 16, 2011, Long Beach, CA
"Improving Software Usability with Embedded User Assistance"
"Getting Your Software Documentation Project Off the Ground Running"
"Using SharePoint as a Content Management System"
Practical Conference on Technical Communication (PCOC) October 7-9, 2010, Nashville, TN
"A Short History and the Future of Embedded User Assistance" (with Tony Self)
"Google Wave for Technical Communicators"
"Agile and Technical Communication"
"Welcome to the Future of Help – the Microsoft Help Viewer!"
tcworld conference, November 3-5, 2010, Wiesbaden, Germany
"User Assistance Trends Panel: Key Future Directions" (Panel with Rhonda Bracey, Leah Guren, Theresa Goetz) and "Speed Sketching" A Software Documentation Project WritersUA Conference March 2010, Seattle, Washington
"Getting Your Documentation Project Off the Ground Running" and "Designing for Collaboration: Managing Projects with a Wiki" (with Stewart Mader, author of Wikipatterns) (http://www.softconference.com/stc/slist.asp?C=3145) STC's 57th Annual Conference, May 2010, Dallas, TX
“Improving Software Usability with Embedded User Assistance” and “Logically Integrating Web 2.0 into Your User Assistance”
tcworld Conference 2009, Wiesbaden, Germany, November 4, 2009 (Also published in conference proceedings)
“Designing and Implementing Embedded, Dynamic User Assistance”
LavaCon Conference, New Orleans, Louisiana, October 27, 2009
"Designing and Implementing Embedded Help"
Society for Technical Communication Live Web Seminar, July 15, 2009
"Embedding Dynamically Updated Help into the User Interface Using a Dedicated Help Pane and Custom Control"
WritersUA Conference, Seattle, Washington, April 1, 2009
"All-Around User Assistance: Delivering Information Layers" and "Using Journalistic Principles to Improve User Assistance"
DocTrain West 2009, Palm Springs, CA, March, 2009
“Analyzing User Assistance Deliverables: Developing Your Optimum Documentation Library” (Workshop) and “Using Journalistic Principles to Improve User Assistance”
tcworld Conference 2008, Wiesbaden, Germany, November 5, 2008 (Also published in conference proceedings)
“All-Around User Assistance: Delivering Layers of Information Efficiently”
DocTrain East, Burlington, Massachusetts, October 30, 2008
“Analyzing Your Deliverables: Developing the Optimal Documentation Library” (Workshop)
DocTrain Life Sciences, Indianapolis, IN, June 26, 2008
“Documentation Planning and Library Design in a Web 2.0 World”
DocTrain West, Vancouver, Canada, May 7, 2008
“Wikis: Fast and Furious Knowledge Management”
LavaCon, New Orleans, LA, October 29, 2007
“Cool Tools for Tech Writers for $100 or Less”
STC 54th Annual Conference, Minneapolis, MN, May 13 – 16, 2007 (also presented at more than 10 STC chapter/SIG meetings in 2007-2008; an STC webinar in July 2008)
“Lessons in Learning: Progressions of the Instructional Design and Learning Community”
STC 54th Annual Conference, Minneapolis, MN, May 13 – 16, 2007
“Wikis and Knowledge Management”
WritersUA 15th Annual Conference, Long Beach, CA, March 27, 2007 (also presented at four STC chapter meetings in 2007-2008; an STC webinar in August 2008)
"Wikis for Knowledge Management"
Pittsburgh Regional Knowledge Management Consortium Meeting, September 20, 2006
"Communicating with Your Membership"
STC 53rd Annual Conference Leadership Day, Las Vegas, Nevada, May 7, 2006
“Practical Tips for Single-Sourcing”
WritersUA 14th Annual Conference, Palm Springs, CA, April 12, 2006
“Planning, Executing, and Surviving an STC Regional Conference”
Society for Technical Communication 52nd Annual Conference Leadership Day, Seattle, Washington, May 8, 2005
“Developing a One-Stop ‘Answer Station’ Website”
WritersUA 13th Annual Conference, Las Vegas, NV, March 22, 2005
“Constructing a One-Stop ‘Answer Station’ for Software Users”
Society for Technical Communication 51st Annual Conference, Baltimore, MD, May 10, 2004 (Paper published in the Conference Proceedings)
"Dynamic Help in Microsoft Visual Studio.NET—Its functionality and the XML “under the hood""
STC 50th Annual Conference "Bleeding Edge", Dallas, Texas, May 20, 2003