I am STC's President and have 19 years of experience in technical communication; writing and developing information for software products in the documentation, media, industrial automation, simulation, and pharmaceutical industries. I have presented talks at the STC Summit, WritersUA, tcworld, CIDM (Content Management Strategies/DITA North America), and LavaCon on many topics, including embedded help, tools and technologies, user assistance design, single sourcing, wikis, social media, agile, and convergence technical communication. I have been published in STC's Intercom, Tieline, STC conference proceedings, tcworld magazine, TechCom Manager Newsletter, and the WritersUA and the Content Wrangler websites. Additionally, I teach Technical Writing at the Community College of Allegheny County (also known as CCAC).
As the Lead Information Developer for Doc-To-Help at ComponentOne, I focus on providing information that improves the user experience but is still efficient to produce. I also develop and deliver training, create videos, blogs, participate in forums, deliver webinars, and am the host of a podcast series.
I served as an STC Director-At-Large for five years, and vice president for one year. I am past president of the Pittsburgh Chapter of STC and have won multiple STC competition awards. I have served as an STC International Student Technical Communication Competition judge, an STC Pittsburgh Technical Publications judge, and as a reviewer for the STC Summit and the Technical Communication journal. I am a member of the Pittsburgh Chapter, as well as the Instructional Design and Learning, Single Sourcing, and Usability and User Experience SIGs. My website is www.nickybleiel.com, and I am @nickybleiel on Twitter.
I earned a BA in journalism from the Pennsylvania State University, where I was a member of the Kappa Tau Alpha honor society and the University Scholars Program.